✔️All activities and equipment
✔️Bilingual local guide
✔️Lunch and drinks
✔️round transportation
✔️Lifejacket
❌Gratuities/gratuities for the guide
❌Photos ($30 usd - optional)
❌Alcoholic drinks

Not recommended for:

- Individuals weighing more than 308 pounds.
- Maximum weight for zip lines 140kg or 310lb
- People with vertigo and claustrophobia.
- Not accessible for wheelchair users.
- Pregnant women.
- Children under 7 years old.


What to bring:

- Towel
- Swimsuit
- Mosquito repellent
- Comfortable shoes and flip flops (2 pairs)
- Extra change of clothes
- Sunglasses
- Cash (for photos and tips)

Enjoy free round transportation from the following locations: Puerto Morelos, Playa del Carmen, Puerto Aventuras, Akumal, and intermediate hotels. Pick-up will be around 90 minutes before the activity starts.

For Tulum, please note that there is no hotel pick-up service available. Instead, we have convenient meeting points for you. Please arrive at one of the following locations 15 minutes before the activity starts:

- Super Aki Tulum
- Camello Jr Restaurant
- Oxxo La Veleta
- Chedrahui Tulum
- Copal Tulum hotel entrance
- Kore Tulum hotel entrance

After making your reservation, you'll receive a confirmation email with all the details, including the place and time of your pick-up or meeting. We look forward to having you join us!

For a full refund, you must cancel at least 72 hours before the experience's start time.

If you cancel less than 72 hours before the experience's start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience's start time will not be accepted.

Cut-off times are based on the experience's local time.

Once a change of date has been requested in your reservation, there will be no refund in case of cancellation.