These are the general return policies, for dispute purposes, the specific cancellation policies for each activity will prevail, these are only for cases where the tour does not present any cancellation policy.
You can cancel up to 72 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 72 hours before the experience's start time.
- If you cancel less than 72 hours before the experience's start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience's start time will not be accepted.
- Cut-off times are based on the experience's local time.
- Once a change of date has been requested in your reservation, there will be no refund in case of cancellation.