Pickup & duration
Hotel pickup where available. Total time 6–7 h; in-water time ~60–90 min.

Swim level & gear
Basic swim skills recommended. Life jacket and snorkel set included.

Age & weight limits
Minimum 6 yrs with adult. Zipline/ATV max ≈ 120 kg / 265 lb.

What to bring
Swimsuit, towel, closed shoes, biodegradable sunscreen/repellent, cash/card for local fees and tips.

Included / not included
Guide, boat (if used), snorkel gear, life jacket, cenote access, ATV, helmet/harness, lunch. Not included: photos, tips, possible dock/reef fees.

Safety & health
Certified guides, safety briefing before each activity; sanitized equipment. Not suitable for pregnancy or recent surgery.

Weather & visibility
Runs with light rain; may reschedule for storms or poor visibility at no cost.

Cancellation
Flexible per tour policy (see your confirmation).